GigaBrain Experts
https://join.thegigabrain.com/experts
GigaBrain started with a powerful search engine that let you search existing human knowledge online, but what if the answer to your question isn't documented online yet? How often have I spent hours struggling with a problem that I knew would take the right person seconds to answer and get me on the right track?
So GigaBrain built a marketplace connecting curious users and Reddit “micro-experts”. Our unique understanding of reddit content allowed us to identify who was a passionate subject matter expert in your area of interest. GigaBrain allowed you to find these micro-experts and start a "coffee chat" with them for micro-consulting. As a user, you get access to important rare expertise, and as an expert, you get to monetize your passion.
Product Challenges
- Two-sided marketplace cold start problem
- How do you provide a useful experience for users without an established network of experts?
- ask about anything
- get a better answer than you can find anywhere
- in a timely fashion
- and a compelling reason for experts to onboard (experts need to be asked questions)
- want to help many people, not just one
- may want to get paid
- don't want to sign up just for one-off
- How do you provide a useful experience for users without an established network of experts?
- How to tap into the Reddit network as a 3rd party
- If we know who to ask, can we get in touch with them?
- Can we get in touch in an unobtrusive way?
- What are the key use cases for this type of experience?
- Who are potential power-users of this functionality?
- On the demand side
- On the supply side
- How should the interaction and exchange of payment work?
Technical Challenges
- How to find a subset of niche experts from 100m's of Reddit users for any question?
- How to decide which users to reach out to?
- Custom real-time messaging platform with notifications, rich messages / coffee chat widgets, integrated payments, presence indicators, ai conceirge...